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Services
Resures committed to providing comprehensive customized packaging solutions for customers.
Our team has extensive experience and expertise to design and manufacture packaging machinery and production lines tailored to specific customer needs.
Whether it’s fresh produce, meat products, processed foods, ready meals, or seafood, we offer efficient, reliable, and cost-effective customized solutions.
Resure not only provides high-quality packaging machinery but also offers comprehensive technical support and training services to ensure customers fully utilize our products and enhance production efficiency.
Technical Consultation
Professional technical consultation services to address various issues encountered by customers during equipment use.
Operation Training
Detailed equipment operation training for customers (or their technical personnel) to master the use and operation techniques of the equipment.
Maintenance Training
Training on equipment maintenance and upkeep to help customers (or their technical personnel) understand daily maintenance methods and extend equipment lifespan.
Online Resources
Detailed technical documents, user manuals, and instructional videos provided for easy reference and learning.
Resure prioritizes customer satisfaction and provides first-class after-sales service to ensure customers have the best experience using our packaging equipment.
For Overseas Service Centers
Warranty Service
Warranty services including free repairs and replacements during the warranty period.
Regular Maintenance
Scheduled maintenance services to help customers inspect and maintain equipment regularly to prevent failures.
Quick Response
Establishment of a 7-24 hour rapid response mechanism to promptly dispatch technicians for on-site repairs after customer reports.
Spare Parts Supply
Adequate spare parts supply to ensure timely replacement when components need to be replaced.
Customer Visits
Regular customer visits to understand equipment operation and customer satisfaction, addressing issues promptly.
For Non-Overseas Service Centers
Warranty Service
Warranty services including free parts delivery during the warranty period.
Quick Response
7-24 hour remote technical support services provided via phone, email/social media, or video conferencing to quickly respond to and resolve customer issues.
Customer Visits
Regular customer visits to understand equipment operation and customer satisfaction, addressing issues promptly.
Provides resources such as user manuals for standard machines, instructional videos, and troubleshooting guides for common faults.
